Frequently Asked Questions

 

1. How to Register

Go to members.cobaltworkspace.com.  Click Register on the upper right.

members.cobaltworkspace.com
https://members.cobaltworkspace.com/register

Note: The System will prompt you to generate a strong password, and the box will be RED if the password is not strong enough.

 

2. How to Add Payment Information

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Click The arrow in the upper right-hand corner of your profile and select PAYMENT SOURCES

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Note: If adding a bank account, verification is needed and can take several days for the process to complete.

 

3. How to Book Private Meeting Space

Select RESERVATIONS at the top of your member profile.

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4. How to Cancel a Booking

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Click The arrow in the upper right-hand corner of your profile and select BOOKINGS

 

5. How to get setup on the Mobile App

For Apple(I OS), Open the App Store, and Search Proximity Mobile

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For Android, Open the Google Play, and Search Proximity Mobile

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6. How to Reset My Password

Go To members.cobaltworkspace.com and select LOGIN

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Enter your email associated with your account.

You Will Receive an Email with a Password Reset Link

 

7. How to Change My Payment Method

Select MEMBERSHIPS from your drop down menu in members.cobaltworkspace.com. Click on the PENCIL ICON to add additional payment methods